What if the car is damaged?

  • Car Freight Shipping damage Car

Car Freight Shipping take very seriously the transport of your car. Please, check this point if you receive you car with some damage at the moment to be delivery

After the vehicle is unloaded in your house, check the condition against the original copy on the Bill of Lading (BOL) that you got at the moment to pickup the your car. If there is damage, point it out to the driver and mark it on your copy of the BOL. Remember that you have 24hs from the moment that you receive your vehicle in order to submit a claim, after that period of time Car Freight Shipping is not responsable for any damage that your car may had.

When you sign the delivery receipt (BOL), you accept your vehicle in apparent good condition, except as noted on receipt.

You have the responsibility to examine the vehicle for damage no matter what time the vehicle is delivered or weather conditions. Feel free to take pictures, use camera and/or flashlight, you are going to need this proff in order to submit a claim is if needed.

Obtain your receipt of the BOL and ask the driver for contact information to submit the claim.

Review the Carrier's Bill of Lading thoroughly and be sure to follow the directions completely.

If you have more question regarding this complementary services please contact us calling at 888-363-2810